Privacy Policy

 

BLACKSAND Lda. is committed to respecting your privacy and to doing everything we can to earn your trust as you use this website and travel with us. This statement summarizes our policies about the information you provide to us on this site.

For the purpose of this Policy “personal information” refers to any information that identifies or can be used to identify, contact or locate the person to whom such information pertains. Our privacy policy relates to the personal information we collect about you as our customers, visitors to our websites, apps, social media and members of the public.

We respect your Privacy and we endeavour to keep your personal information completely confidential.

We collect your personal information for the purposes of delivering our Services and communication with Customers regarding our services through our website. We would only release personal information if we were required to by law; enforce or apply our Terms and Conditions; or protect the rights, property, or safety of  BLACKSAND Lda., our users, or others.

We collect personal information in several ways, including when you book a trip, contact the  BLACKSAND Team, subscribe to a newsletter or participate on our social media sites. Depending on the circumstances, here are some types of personal information that we may collect about you:

  • Your name;
  • Your contact information, including your telephone number, physical address and email address;
  • Your date of birth, sex and nationality;
  • Your job title;
  • Information about your interests and who you are, your surfing experience
  • Billing information
  • Information about your travel details, including your passport number (flight number, date of travelling, etc.);
  • Data such as IP address, device and location, website you visited.

Please note that if you choose to pay with Paypal, the latter is considered a third party payment processor of your credit and debit card transactions. The processing of these payments will be subject to the Privacy Policy of the Payment Processor in addition to this Privacy Policy.

We will seek to take all reasonable steps to keep any information we hold about you secure, accurate and up to date. Your information is stored on secure servers and BLACKSAND Lda. will take all reasonable steps to ensure that our contractors respect the confidentiality of any personal information held by us. You should notify us immediately if there is any unauthorised use of your account or any other breach of security. However,  BLACKSAND Lda. does not accept responsibility for any consequences of unauthorised access to your information.

 As with most websites, we collect anonymous information (number of users who visit the website, the date and time of visits, the number of pages viewed, from which country and browser the website has been accessed and the address of any websites from which this site has been accessed) about the pages visited to help us make this website more useful.

Email Newsletter

BLACKSAND Lda. offers an email newsletter, providing you with information about upcoming trips, special sales, and news which we think will be of interest to you. These emails come directly from  BLACKSAND. When you register you have the option to subscribe to this newsletter. You may unsubscribe from our newsletter list at any time, in a variety of ways. You can reply to one of our newsletters with the word “Unsubscribe” in the subject line, you can email us and simply include the word “Unsubscribe” in the subject line. However, you do this, we will immediately remove you from the list and no longer send the newsletter to you.

Pre-trip Newsletter

If you have registered for a  BLACKSAND surf week you will receive pre-trip information (packing lists, news, and tour updates) in an email newsletter sent in the few weeks prior to your trip departure. These pre-trip newsletters will help you prepare for your Escape and enrich your travel experience immensely. You may unsubscribe from these pre-trip newsletters at any time.

Linked Internet Sites

Other internet sites which may be linked to this site may have privacy provisions that differ from this Privacy Policy. We encourage users to be aware of when they leave our site as  BLACKSAND has no control over and is not responsible for the privacy practices or content of other such sites.

Photography

BLACKSAND, its BLACKSAND guides, and BLACKSAND-authorized third parties reserve the right to take photographs or videos during the operation of any tour or part there of and to use the resulting photography, videos, or recordings for promotional or commercial use. By making a reservation on a BLACKSAND Lda., the participant agrees to allow their likeness to be used by BLACKSAND and BLACKSAND-authorized third parties, without compensation to the participant. If the participant prefers that their likeness not be used, they must notify BLACKSAND in writing prior to departure of the Travel. 

Cookies and other social media features

Cookies are small pieces of information that are placed on a web user’s hard drive. We may use cookies to provide you with better service by storing information about your preferences for a particular site. The use of cookies is an industry standard. They identify a user’s computer, but do not personally identify a users. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the BLACKSAND website if you do so.

Our Services include social media features like Facebook, Instagram or interactive mini-programs that run on our site. These features may be hosted by a third party or hosted directly on our site. The use of these cookies is not covered by our privacy statement and we don’t have access or control over these cookies. Your interaction with these features is governed by the privacy policy of the company providing the feature.

Privacy Policy Amendments

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check our website periodically. If you have any questions about our Private Policy please email us.

Data  Security

Your personal and payment information security is highly important to us. We take website security seriously and have in place security measures that provide the highest level of protection available. If you have any questions about this Privacy Policy, or if you wish to request access to your personal information, correct or update your details or raise any privacy concerns you may have, please contact us via email.

Disclaimer

This website has been compiled by  BLACKSAND and the content provided is for information purposes only. While care has been taken in its preparation,  BLACKSAND does not guarantee or warrant the reliability, accuracy or currency of the information. Information should not be used without checking appropriate sources and/or obtaining professional advice where required. BLACKSAND will not be held liable for any loss, damage, cost or expense incurred from the use of information provided.