FAQ

+++29.07.+++ CORONAVIRUS UPDATE

Traveling from the mainland to the Azores. We keep you updated.

Option 1:
Free Coronavirus test upon arrival.
Wait for the test result (at the moment less then 24h) in a prophyylactic isolation at the Surf House.

For stays of more than seven days, another test should be carried out on the 6th day of the stay.

Option 2:
Bring a negative test, carried out no more than 72 hours before departure.


For stays of more than seven days, another test should be carried out on the 6th day of the stay.

FAQ

All you need to know now about your trip to the Azores

General questions

Is there a minimum age at camp? What is the average age?
The minimum age is 18 years old. Younger children must travel with their parents.
The average age is about 29 years old.

Are there many other guests traveling alone?
Yes.

Do I need travel insurance?
We recommend a travel cancellation insurance.
Travel insurance does not cost much, but can be very useful.

Where can I get a rent-a-car?
You can easily book your rental car through our website with our partner Wayzor rent-a-car.

Do you have special group deals?
Available for groups of 6 or more. Write us an email with your requirements and we can make you a special group offer.

Do I need warm clothes?
Even in summer it can get chilly at night, so it’s recommended to pack a jumper or hoodie.

What is the water temperature?

16-24C

How do I book my holidays?
Once you have sent the booking form to us, you will get a payment request from us.
Once the deposit or the full amount has been credited (this is required for discounts, specials or a booking within eight weeks prior to departure), you will receive a confirmation from us. From this moment your travel is booked.
Please note that no reservation can be confirmed before the payment is received!

What is the check-in time?
Your room is ready for you from 14:00. When possible you can also access your room earlier. You can arrive at the camp anytime you want.

What is check-out time?
Room Check out is at 11:00am. You can stay on site after.

Can I book the accommodation without package?

Talk to us and we can arrange what you are looking for.

Can I book a single room?
Yes.

Can we book a triple room?
Yes. The third person will get a 10% discount of the total.

Do you have fast internet everywhere?

Yes, around 100 mbps.

How far from the nearest supermarket?
Small supermarkets / corner shops are 5 min away by bicycle.

Is there a laundry service?
Yes.

Do you provide towels?
Yes we provide towels and beach towels.

Can I extend my stay during my time there
Sure, as long as we have availability.

Can I cook for myself?
Yes, there is a communal kitchen that can be used until 4pm.

Do you provide vegetarian or vegan meals?
Yes. There is always a vegetarian or vegan option everyday.

Can I request dinner on the same day?
Sure, that’s no problem.

What time is breakfast and dinner served?
Breakfast is served at 08:30.
Dinner will be served at 20:30.

How far is the Surf House from the beach? How far is it to the nearest surf spot?
The villa is located around 1km away from the nearest beach, Praia de Milicias, which is one of the three surf spots nearby.

Are there any animals in the Surf House?
No.

Questions about surfing

When are the surf lessons?
In the mornings or afternoons, depending on the low tide which is the best time to surf.

Do you provide surfboards and wetsuits?

Yes, we have the right equipment for everybody. With the exception of advanced surfers who should bring their own surfboards.

Is there a fixed start date for the surf course?
The surf course starts every Sunday but you’re free to join every other day.

I am an absolute beginner. What qualifications do I need to participate in the surf course?
You should be able to swim.

Are there sharks in Azores?
No.

How big are the surf lesson groups?
There is a maximum of one instructor for every 4-8 students. 

In which beaches do the surf lessons take place?
Our main beach for surf lessons is Praia de Milicias (Oct-Jun) and Praia de Santa Barbara (Jun-Oct). Both beaches are ideal beach breaks for beginners, intermediates and advanced surfers.

Do I need a rental car?

All the shuttle services for your surfing and tour activities are included. If you would like to go explore on your own, we would recommend you to rent a car.

I want to bring my own wetsuit. Which one do you recommend?
Depending on the season we advise you to bring a 2/2mm – 4/3mm.

My board needs to be repaired. Is this possible?
For minor ding repairs we can help you to repair your board on site.
If your board is severely damaged, we will forward you to a local shaper to help you out.

My friend is not joining the surf course. Can he / she still get transportation to the surf beach?
If there is space in the van that is not a problem. 

Questions about arrival

Will you pick me up from the airport?
Yes, a free pick up shuttle service is included. You just need to let us know the day before your arrival, your flight number and arrival time.

 Do you have any other question?
 
Please get in touch!